Report an Issue

If you encounter any issues while using the platform, please report them here. Our technical team will handle them promptly.

Report an Issue

Report Process

1

Submit Issue Report

Fill in the issue type, title, and detailed description, attach screenshots (if any). After submission, the system automatically generates a ticket number.

2

Technical Team Acceptance

Our technical team will accept your ticket within 24 hours and begin investigating the cause.

3

Issue Fix & Reply

After the issue is fixed, we will notify you of the result by email. If further confirmation is needed, we will contact you proactively.

User Reviews

4.8
★★★★★
Excellent
12,480+ verified member reviews
★★★★☆ Verified

Overall a good experience with well-matched surveys. Occasionally a quota is full, but it does not affect my use.

V
Vivian Qian
Shanghai, China
★★★★☆ Verified

A nice way to earn pocket money in my spare time, and support replies quickly. Sometimes popular tasks run out — I hope they add more soon.

A
Alex Wang
Hong Kong, China
★★★★★ Verified

I spend just ten or fifteen minutes a day on a few surveys and the points add up fast. I redeemed a shopping gift card last month — genuine and reliable!

M
Ms. Lin
Taipei, Taiwan, China