Privacy Policy

Welcome to 0978 Insights (the "Platform"). This Policy explains how we collect, use, store and protect your personal data. By using the Platform, you acknowledge that you have read and agreed to this Policy.

1. Information We Collect

• Account data: username, email address and encrypted password provided at registration.
• Profile data: gender, age range, education, employment status, marital status, children, city tier, home and car ownership, income range, etc., voluntarily provided by you.
• Survey responses: your answers to surveys, used for market research and statistical analysis.
• Technical data: IP address, device information, browser type, cookies and usage logs, used for security and service improvement.

2. How We Use Your Data

• To provide, maintain and improve the Platform's services;
• To conduct market research and statistical analysis (your identity will not be disclosed);
• To award points, process redemptions and provide customer service;
• To protect security and prevent fraud and abuse;
• To send you service-related notifications, to the extent permitted by law.

3. Data Sharing & Disclosure

We do not sell your personal data. We share data only in the following circumstances:

• Sharing anonymised or aggregated statistics with partner research institutes and brands;
• To comply with legal obligations, respond to legal process, or protect the legitimate rights of the Platform and its users;
• When you give your explicit consent.

4. Cookies & Tracking Technologies

We use cookies to enhance user experience and analyse site performance and traffic, and may share related information with social media, advertising and analytics partners. See our Cookie Policy . You can manage your preferences at any time via browser settings or our cookie banner.

5. Data Security

We use industry-standard technical and organisational measures to protect your data, including 256-bit SSL/TLS encryption, hashed passwords, access controls and regular security audits. However, no transmission over the internet can be guaranteed 100% secure. Please keep your credentials safe.

6. Data Retention

We retain your data only for as long as necessary to fulfil the purposes described above. After your account is deleted or closed, your personal data will be deleted or anonymised within a reasonable period, unless otherwise required by law.

7. Your Rights

• Access, correct or update your personal data;
• Request deletion of your account and related data;
• Withdraw consent or restrict the processing of certain data;
• Obtain your data in a machine-readable format (data portability).

To exercise these rights, contact us using the details below; we will respond within a reasonable time.

8. Children's Privacy

The Platform is intended for users aged 18 and above. We do not knowingly collect personal data from children; if we discover any, we will delete it promptly.

9. Policy Updates

This Policy may be updated in response to regulatory or service changes. Updates will be posted on this page with the effective date. Material changes will be notified prominently.

10. Contact Us

If you have any questions about this Policy, please contact us via the Contact Us page or at the address below:

privacy@0978.net