Answers to common questions about account registration, login, passwords, and profiles.
Click the "Get Started" button on the homepage, register with your email, set a password, and log in. Each email can only register one account.
Click "Forgot Password" on the login page, enter your registered email, and we will send a password reset link. The link is valid for 24 hours.
After logging in, go to "User Center" and change your password in "Account Settings". You need to enter your current password for verification.
Each account can only bind one registered email. To change your email, please contact support with identity verification.
After 5 consecutive incorrect password attempts, the account is temporarily locked for 30 minutes. You can wait 30 minutes or reset your password via "Forgot Password" to unlock immediately.
Yes. Contact support to request account deletion. We will delete all your personal data after identity verification. Deleted accounts cannot be restored and points will be cleared.
Why complete my profile? A complete profile helps us match you with more suitable surveys and improves your success rate. The more complete your profile, the more relevant tasks you receive.
What information cannot be modified? To ensure data consistency and authenticity, basic information (age, gender, region, education) cannot be modified after first entry. Other information (consumption habits, interests, family status) can be updated anytime.
Will my profile be leaked? All profile data is anonymized and used only for statistical analysis and task matching. Your personal identity is never disclosed. We strictly comply with GDPR.
A nice way to earn pocket money in my spare time, and support replies quickly. Sometimes popular tasks run out — I hope they add more soon.
Surveys are actually engaging, not the usual boring ones. Cashing out points is fast and reliable.
The surveys are high quality and points redemption is easy. I can complete them in my free time, so it is simple to keep going.